FAQs

What is Waste Connections holiday schedule?

The only holidays our drivers do not work are Thanksgiving, Christmas and New Years Day. If your pick up day falls on or after one of these holidays, your services will be delayed by one day.

What do I do when there is inclement weather?

When our region is faced with inclement weather, we will do the best we can to safely provide service. If we are able to, we will start our routes later than normal-- please leave material at the curb. If we cannot safely operate our fleet, service may be delayed.

Please check our web page or call Customer Service at 406.257.1739 for updates and instructions for set out.

When should I set my garbage out for collection?

If you are a residential customer, please have your can out by 6:00 AM for guaranteed pick up.

If you are a commercial customer, please have your container accessible by 5:00 AM.

If I go on vacation can I stop my account?

Please call the office at 406-257-1739 and talk to a CSR.

There is a vacation rate that is available, but you must be gone at least one month or more.

If my garbage is missed what do I do?

Please let us know immediately so we are aware. If we are not contacted, we do not know you have been missed. (Return trip fee may apply)

If I am a business can I recycle more than just cardboard?

No, not at this time.

Does Evergreen Disposal offer yard debris service?

Yard debris can be put in container as long as it is bagged.

Can I pay my bill online?

Yes, using our web site you can view and pay your statements online. Go back to the home page and click online bill pay to sign up.

Do I have to use Waste Connections Online Bill Pay to view my statements online?

No, you don't need to add your payment information to view online statements, or sign up for paperless billing. Just leave your payment information blank when signing up for an online account.

Need Help? Contact customer service at olpevergreendisposal@wasteconnections.com or call 406.257.1739.