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How do I get my broken cart repaired/replaced?
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Please contact Customer Service at (406) 257-1739.
Is there a military discount?
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No, we do not offer military discounts at this time.
Is there a senior discount?
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No, we do not offer senior discounts at this time.
I have another company's cans. Will you service those?
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We're only able to service containers that we provide.
I have a missed pickup, what do I do?
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Please contact Customer Service at (406) 257-1739.
Do you sell containers?
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No, we provide them when you sign up for service.
What is your cancellation policy?
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We are sorry to hear you would like to cancel service. Please contact Customer Service at (406) 257-1739.
I have extra trash I would like to set out tomorrow. Is there a charge for that and what are the guidelines?
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Yes, charges may apply. Please contact Customer Service at (406) 257-1739.
What methods of payment do you accept by phone?
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We accept Visa, Mastercard, American Express and Discover by phone. There is no additional charge to pay by phone.
What time should I set my trash & recycling carts out?
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We start our routes at 6:00 am each day. Please have your cart out by that time, or simply set it out the night before.
Where should I set my trash carts?
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Please place your cart within 2 feet of the curbside by 6:00am on your service day.
How often is recycling picked up?
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Residential: Recycling is picked up every other week. Calendars highlighting your recycle weeks are available for you to reference, and/or print, on our website under Residential Recycling.
Someone is illegally dumping in my container, who do I contact?
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Your Local Police Inspection Office.
What debris is considered "construction waste?"
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Woods, vegetation, wall & floor coverings, plaster, metal scraps, furniture, wiring, etc.
Can the charges for a roll-off at my home be added to my trash bill?
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Roll-offs are all prepaid services, but we do not require you to have our trash service to use our roll-offs.
Can I set the roll-off in the street in front of my house?
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Many of our service areas require permits, please inquire by phone for your area.
Can I throw tires and appliances away in roll-off?
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Yes, but there are additional charges for both.
Do we provide LEEDS tracking?
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Yes - Const Tracking and Reporting for LEEDS
Do we provide Construction Recycle Service?
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For more information, please contact us through our website, or by phone.
Do you offer bear proof containers?
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Sorry, we do not offer bear proof containers.
What is considered E-waste?
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E-waste is electronic waste, like old TVs, computers, etc.
Can my roll-off be placed in my driveway?
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Please contact us to find out more information about this.
Why is my first bill more than the monthly charge quoted to me?
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Most likely because your delivery fee was included in your first bill, please contact us if you need additional information.
Who should I contact for an updated contract?
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You can contact us through our website.
Why is my bill pro-rated?
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You can contact us through our website for more information on that.
How much time does it take to cancel service?
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You can contact us through our website for more information on that.
Do you provide weekend service?
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You can contact us through our website for more information on that.
How many bags can I place out?
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You can contact us through our website for more information on that.
Why can't I login online?
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You can contact us through our website for more information on that.
How can I get a hold of someone in accounting?
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You can contact us through our website.
With our FREE Evergreen Disposal Mobile App you can:
View your normal and holiday pickup schedule
Set up collection day reminders
Pay your bill
Determine proper recycling or disposal of items with our Waste Wizard
Easily contact customer service with any questions or concerns
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